Last Updated: June 2026
Welcome to Perth Furniture & Fun. By using our website, placing an order, visiting our showroom, or purchasing products from us, you agree to these Terms & Conditions. Nothing in these Terms excludes, restricts or modifies any rights available under the Australian Consumer Law.
Welcome to Perth Furniture & Fun. By using our website, placing an order, visiting our showroom, or purchasing products from us, you agree to these Terms & Conditions. Nothing in these Terms excludes, restricts or modifies any rights available under the Australian Consumer Law.
1. General Terms & Conditions
Company Information
Perth Furniture & Fun Pty Ltd ABN: 80 638 692 949 Showroom: Unit 4, 164 Great Eastern Highway, Midvale WA 6056 Phone: 0423 121 400 Email: info@perthfurnitureandfun.com.au Website: www.perthfurnitureandfun.com.auProduct Information
We make every reasonable effort to ensure product descriptions, prices, dimensions, colours and images are accurate. Colours may vary due to lighting, photography and screen settings. Measurements are approximate.Pricing
All prices are in Australian Dollars (AUD) and include GST unless otherwise stated. Prices may change without notice.Ownership of Goods
Goods remain the property of Perth Furniture & Fun until paid in full.Lay-By Terms
- Minimum deposit: 20%.
- Maximum lay-by term: 8 weeks unless otherwise agreed.
- Regular payments are required.
- Lay-bys are interest free.
- Customer cancellations may incur a 10% termination fee.
- Goods remain the property of Perth Furniture & Fun until paid in full.
Commercial Use
Unless stated otherwise, products are intended for normal residential use only. Commercial use may void warranty coverage.2. Delivery Policy
Delivery Areas
Perth Furniture & Fun provides delivery services across the Perth metropolitan area, generally covering locations from Two Rocks to Halls Head/Mandurah, with delivery extending east towards Northam. For freight costs, delivery availability, or regional delivery enquiries, please contact our store before placing an order.Standard Delivery
Standard delivery generally starts from $50–$99 and includes delivery to the front door or garage only. Standard delivery does not include:- Stair deliveries
- Backyard access where trolley access is unavailable
- Inside placement or room setup
- Assembly services
Delivery Timeframes
- Orders are generally processed within 1–5 business days.
- Estimated delivery timeframe is generally 3–5 business days.
Redelivery
A redelivery fee starting from $50 may apply if delivery cannot be completed due to:- Customer unavailable at delivery time
- Incorrect address or contact details
- Restricted, unsafe or inaccessible entry
- Customer-requested rescheduling
Access & Safety Requirements
Customers must ensure:- Clear, safe and unobstructed access
- Pets are secured during delivery
- Suitable parking or loading access is available where required
Click & Collect
- Click & Collect is available from our warehouse location.
- Please allow up to 1 business day notice in some cases for order preparation and transfer.
- Customers will be contacted once the order is ready for collection.
- Identification and order confirmation may be requested at collection.
3. Returns & Refund Policy
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Customers may be entitled to a repair, replacement or refund where products fail to meet consumer guarantees.Change of Mind Returns
Perth Furniture & Fun may accept change-of-mind returns within 7 days of purchase, subject to approval. To be eligible for a change-of-mind return:- Items must be unused and in original condition.
- Packaging/boxes must remain unopened.
- Furniture must be unassembled.
- Proof of purchase is required.
Change of Mind Returns Not Accepted For
- Used products
- Assembled furniture
- Unboxed or opened products
- Clearance items unless required by law
- Custom orders or special orders
- Mattresses, bedding or hygiene-sensitive products where applicable
Return Costs
For approved change-of-mind returns, original delivery charges are non-refundable. Collection, pick-up, transport or return freight charges may apply and are the customer’s responsibility unless otherwise agreed. Refunds will be processed in accordance with Australian Consumer Law. Payment processing fees charged by third-party providers may not be recoverable by Perth Furniture & Fun.Damaged or Incorrect Products
Customers should inspect items upon delivery and contact us as soon as possible if an item is damaged, defective or incorrect. Photos may be requested to assist with assessment.4. Warranty Information
Warranty Coverage
Perth Furniture & Fun provides warranty coverage against manufacturing defects under normal residential use. Warranty applies only to the original purchaser and is not transferable.Standard Warranty Period
| Component | Warranty Period |
|---|---|
| Frame | 1 Year |
| Springs | 1 Year |
| Upholstery | 1 Year |
| Cushions & Padding | 1 Year |
| Leather & Fabric | 1 Year |
Warranty Does Not Cover
- Normal wear and tear
- Pilling, fading, shrinkage or stretching
- Pet damage, stains, spills or water damage
- Misuse, negligence or accidental damage
- Commercial use unless specifically agreed in writing
- Sunlight or heat damage
- Damage caused by cleaning chemicals
- Improper assembly or installation
- Unauthorised repairs or modifications
Commercial Use Exclusion
Furniture sold by Perth Furniture & Fun is intended for residential use unless otherwise stated. Commercial use, rental use, childcare centres, schools, community facilities, accommodation providers or hospitality venues may void warranty coverage.Child Safety & Egg Chair Warning
Hanging chairs, egg chairs and similar products are designed for normal residential seating use only. They are not intended for standing, excessive swinging, commercial use, childcare facilities or unsupervised child use. Misuse may result in injury and may void warranty coverage.Warranty Claims
To lodge a warranty claim, please contact us and provide:- Proof of purchase
- Photos of the issue
- A description of the defect
5. Ex-Display & Floor Stock Items
Ex-display and floor stock products may show signs of prior showroom display, handling, assembly, storage, transportation or customer inspection. By purchasing an ex-display or floor stock item, the customer acknowledges and agrees that:- Minor scratches, scuffs, marks, dents, fading, fabric creases, stitching variations, loose threads, wicker imperfections and other cosmetic imperfections may be present.
- Customers have been provided the opportunity to inspect the product prior to purchase and accept the item in its current condition.
- Product photographs may not show every cosmetic imperfection.
- These products are sold in their current condition and have been priced accordingly.
- Comfort creases, cushion softening, fabric relaxation, leather creasing, minor colour variations, natural timber characteristics, rattan variations and normal showroom wear are not considered manufacturing defects.
- No change-of-mind returns, exchanges, store credits or refunds are available on ex-display or floor stock items.
- Nothing in this clause excludes, restricts or modifies any rights available under the Australian Consumer Law.
Delivery of Ex-Display & Floor Stock Items
Perth Furniture & Fun may not offer delivery services for ex-display and floor stock items. Customers may be required to arrange their own transport and collection from our showroom or warehouse location. Where available, Perth Furniture & Fun may provide contact details of independent third-party transport providers as a courtesy only. Any quotation, booking, payment, transport arrangement, delivery service, damage, loss, delay or dispute arising from the use of a third-party transport provider is solely between the customer and the transport provider. Perth Furniture & Fun accepts no responsibility or liability for the acts, omissions, pricing, services, delays, damages or conduct of any third-party transport provider. Risk in ex-display and floor stock products passes to the customer upon collection by the customer or collection by the customer’s nominated transport provider.6. Privacy Policy
Perth Furniture & Fun respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth).Information We May Collect
- Name
- Address
- Phone number
- Email address
- Purchase history
- Website usage information
How We Use Information
- To process orders
- To arrange delivery or collection
- To provide customer support
- To improve our products and services
- To meet legal and business obligations
- To send marketing communications where consent has been provided